Terms & Conditions

Cancellation/Refund Policy for Shabbatons/Trips:

We understand that plans can change unexpectedly, and we strive to accommodate our participants as best as we can. To ensure clarity and fairness, we have established the following cancellation policy:
1. Cancellation Deadline:
   – For a full refund, cancellations must be made at least 2 weeks before the scheduled Shabbaton. Please notify us by emailing programming@ncsy.org within this timeframe.
2. Partial Credit Option:
   – Should you need to cancel within 1 week of the Shabbaton, we offer a 50% credit towards a future Shabbaton. This provides flexibility for unforeseen circumstances that may arise closer to the event.
3. Medical / Emergency Situations
   – Cancellations within the week of the Shabbaton due to medical or emergency situations will be evaluated on a case-by-case basis. We understand that extenuating circumstances can occur, and we are committed to finding equitable solutions whenever possible.
We appreciate your understanding and cooperation with our cancellation policy. Please feel free to reach out to programming@ncsy.org for any inquiries or assistance regarding cancellations.

Refund policy for local NCSY events:  Events are planned based on registration and booked well in advance; therefore, NCSY is unable to offer refunds for local events.

Refund policy for NCSY fundraisers (including concerts, golf tournament): If you are unable to use event tickets, we strongly encourage you to share them with friends or family members who would be able to take advantage of them. Unfortunately, as NCSY’s fundraising events are planned well in advance, based on registration numbers, we are unable to offer refunds.

Privacy Policy: NCSY will never disclose your personal information or share it with any outside organization.

Please note that all transactions and prices are in Canadian dollars.