Database Donor Services Specialist

Database Donor Services Specialist

Job Description:

NCSY and Torah High, Canada’s premier national outreach and education organizations for Jewish youth, are currently seeking a Database Donor Services Specialist to work directly with the Director of Events & Operations.  The environment is fast paced, with tight deadlines and multiple projects.


Serve as system administrator for national database including:

  • Data entry of all donations into Salesforce
  • Data Reporting using Salesforce and Excel per organizational needs, ie events, mailers
  • Produce Charitable Tax Receipts
  • Handle all basic administrative functions including processing payments, user account maintenance, reports and dashboards, direct mail campaigns, workflows and other routine tasks including Form Assembly Administration
  • Tracking donations through Form Assembly to Salesforce and processing software
  • Creation of online forms and linking to Salesforce
  • Responding to donor inquiries
  • Liaison with external consulting firm for continued maintenance of Salesforce, form assembly and all updates.


  • Minimum two years of experience as a Salesforce administrator or equivalent Database experience
  • Computer proficiency in Microsoft Word, Power Point, and Excel is required
  • Excellent project management skills and a positive attitude
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally
  • Creative and analytical thinker with strong problem-solving skills
  • Must demonstrate exceptional verbal and written communication skills
  • Proven ability to design and implement new processes and facilitate user adoption.
  • A strong understanding of Salesforce best practices and functionality is preferred
  • working with Salesforce integrations is an advantage
  • Experience withChargent payment integration is an asset
  • Strong data management abilities
  • Prior experience working in a non-profit organization is an asset
  • Must live and work in the Jewish community


This is a full time position.

Salary to commensurate with experience

To apply please note DATABASE DONOR SERVICES SPECIALIST in the subject heading of email and send your resume and cover letter to

This is a full time position.

Deadline for submission is Wednesday March 2, 2022.

We thank all candidates for their interest, however only applicants chosen for an interview will be contacted.